We ship all orders from New York.

Preorder items ship in the time period stated above after their given release date. If your order includes both preorder and non-preorder items, the full order will be held until the expected ship date of the preorder item(s).

Orders cannot be modified or cancelled once they have been submitted. However, unwanted items can be returned for a refund once received. For more return information, please refer to our return policy below.

Order Status

You will receive a shipping confirmation email with a tracking number once your order ships. The tracking number for orders within the U.S. will include an estimated delivery day.  

Return Policy

Items purchased from the sale category are final sale only.

An item may be returned if it is sent back:
● unworn
● unwashed
● with original tags and packaging intact
● free of stains, odors, animal hair, and damage

Please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.

Proof of purchase is required for items to be return-eligible. 

Our return address:

Creations by Chiquita

PO BOX 140563
Howard Beach, NY 11414